5,000+ Projects Delivered•70+ Countries Served•18+ Years of Excellence•100+ Awards Winning Solutions•6 Worldwide Offices•550+ Enterprise AI Deployments•95% Client Satisfaction•5,000+ Projects Delivered•70+ Countries Served•18+ Years of Excellence•100+ Awards Winning Solutions•6 Worldwide Offices•550+ Enterprise AI Deployments•95% Client Satisfaction
AI Marketplace Automation

Intelligent AI Automation for Digital Marketplaces

Automate seller onboarding, catalog enrichment, fraud detection, dispute resolution, pricing, and customer operations with cutting edge AI built for marketplaces.

Request Marketplace Automation DemoGet Free Marketplace Workflow Audit
Why this matters

Marketplaces struggle with fake sellers, poor catalogs, fake reviews, and manual disputes.

Fake sellers, counterfeit products, and duplicate listings

Catalogs filled with missing attributes, poor images, and wrong categories

Fake reviews and rating manipulation that erode trust

Manual product moderation, dispute handling, and pricing changes

High operating cost due to human-heavy workflows

Fraudulent transactions and slow seller onboarding cycles

Mobiloitte's AI Marketplace Automation engine removes these burdens with automated workflows and real-time intelligence.

Key capabilities

Deep level marketplace automation capabilities

Deploy the full automation suite or select specific AI engines for onboarding, catalog QC, trust, pricing, and disputes.

Seller Onboarding Automation

AI verifies sellers end to end before they go live.

  • Document OCR with fraud scoring
  • GST, PAN, and KYC verification where applicable
  • Social and business proof analysis
  • Automated approval or rejection with reasoning

Catalog Quality Enhancement

Auto-fixes missing attributes, bad images, and wrong categories.

  • Auto-tagging and categorization
  • Attribute enrichment and normalization
  • Image quality and policy checks
  • Compliance and taxonomy validation

Product Moderation & Compliance

Flags restricted, prohibited, or counterfeit listings instantly.

  • Restricted category detection
  • Counterfeit and IP infringement alerts
  • Low-quality listing suppression
  • Policy violation scoring per region

Duplicate Listing Detection

Computer vision plus NLP to merge duplicate or misleading listings.

  • Duplicate product detection
  • Fake seller impersonation alerts
  • Misleading description or imagery checks

Review & Rating Intelligence

Eliminate fake reviews using sentiment and behavioral analysis.

  • Writing pattern anomalies
  • Sentiment and intent flags
  • Reviewer behavioral history
  • Network and cluster correlation

AI-Powered Dispute Resolution

Reads buyer seller conversations and recommends outcomes.

  • Refund decision scoring
  • Complaint classification and routing
  • Fraud probability detection
  • Suggested resolution playbooks

Dynamic Pricing & Promotion AI

Analyzes competitors, demand, inventory, and customer segments.

  • Competitor price intelligence
  • Demand and seasonal signals
  • Inventory aware pricing controls
  • Offer and bundle recommendations

Marketplace Performance Intelligence

Continuous insights on seller health and operations.

  • Seller scoring and payout optimization
  • Fraud score AI and trust dashboards
  • Conversion and category revenue forecasts
AI + Blockchain Marketplace Automation

Add trust, provenance, and programmable rules

Blend predictive AI with blockchain identity, tokenization, and smart contracts.

Why leaders care ?

Eliminate counterfeit sellers, fake reviews, and manual disputes with verifiable automation.

Seller Identity Verification on Blockchain

  • Immutable credentials
  • Tamper proof trust score

Blockchain-Verified Product Provenance

  • Protects from counterfeits
  • Stops manipulated listings

Smart Contract Marketplace Disputes

  • Auto triggers refunds, retention, or settlements

On-chain Review Authenticity

  • Eliminate fake reviews permanently

Tokenized Ecosystem for Loyalty & Rewards

  • Gamified rewards for sellers
  • Buyer and influencer incentives

Blockchain Marketplace Accounting

  • Immutable transaction logs for compliance
Architecture overview

Marketplace automation intelligence loop

Seller data, catalog intelligence, and the automation brain power workflows across onboarding, trust, pricing, and support.

1

AI Marketplace Automation Engine

  • Central intelligence connecting data, AI, and workflows
2

Data Collection Layer

  • Seller docs, product listings, reviews, orders, chats, and images
  • APIs across onboarding, catalog, logistics, payments, and support
3

AI Intelligence & Automation Layer

  • Seller verification, product QC, moderation, and fraud AI
  • Dispute intelligence, pricing AI, and review scoring
4

AI Orchestration & Workflow Engine

  • Auto approvals, rejections, and notifications
  • Dispute routing, seller scoring, catalog refresh cycles
5

Marketplace App Layer

  • Seller panel, buyer panel, admin console
  • Web, mobile, and API delivery
Integrations

Connect to every marketplace stack

Marketplace Platforms

  • Custom marketplace
  • Magento Marketplace
  • WooCommerce multi-vendor
  • CS-Cart
  • Shopify multi-vendor
  • Mirakl

Identity & KYC

  • Onfido
  • Signzy
  • eKYC India Stack

Logistics APIs

  • Delhivery
  • BlueDart
  • ShipRocket

Payments

  • Stripe
  • PayU
  • Razorpay
  • Crypto payments
Value propositions

What ops, trust & safety, and growth teams gain

01

60 to 80% lower operations cost

02

45% less dispute workload

03

2 to 4x faster seller onboarding

04

30 to 50% fewer fake listings

05

Increase in trust & safety

06

Better catalog quality, better conversions

Engagement Models

Choose how you want to collaborate

Why Mobiloitte

Marketplace AI + blockchain specialists

Leaders in AI + Blockchain marketplace automation

18+ years of marketplace engineering experience

India, UAE, and USA delivery capability

Private cloud/on-prem & compliance-first architecture

Trusted by large enterprises & funded startups

Scale Your Marketplace with AI-Driven Automation.

Reduce cost, eliminate fraud, and improve quality at every step.

See Marketplace DemoTalk to an AI Marketplace Consultant

AI Marketplace Automation FAQs

Everything marketplace founders, operators, and trust & safety teams ask before automating at scale.

Can AI automate seller onboarding?

Yes, identity verification, document checks, fraud analysis, and approvals can all be automated.

Does it help with fake reviews?

Yes, AI detects fraudulent reviews and blockchain can store trusted ones.

What about dispute resolution?

AI reads buyer seller communication, classifies disputes, and recommends actions.

Is blockchain required?

Not required, but it boosts trust, provenance, identity, and dispute outcomes.

Does this support global marketplaces?

Yes, it works across regions, languages, and currencies.

How does AI detect fake or low-quality products?

Computer vision, NLP, and similarity modeling flag restricted, counterfeit, or duplicate listings before they go live.

Can this integrate with our current marketplace?

Yes, it supports all major marketplace platforms plus custom builds.

Will this reduce operations cost?

Most teams see 50 to 80% savings depending on automation depth.

Can Mobiloitte maintain the models?

Yes, we provide full MLOps and managed marketplace automation.

Can AI help increase marketplace revenue?

Absolutely, better catalog quality, trust, and recommendations drive more conversions.